For any given business, the telephone system is indeed one of the most mission-critical tools, thus it is important to have the best system not just for today but also for the next upcoming years also. With the availability of many competing products, it will be very lucid to get caught with the unusual features as well as tools that you hear about. In this post, I will discuss some useful features that every telephone system used by businesses must have on their side.
Majority of the workforce in present scenario is mobile than ever before thus it has become extremely important for the associates to be available on the road as well as from their desk. There are numbers of features such as follow me or find me, also known as twinning – all these enable the users to pick calls on their mobile devices and transfer the same with any additional effort with the desk phone.
- Unified messaging
Unified messaging are effective in delivering different types of messaging services like email, voice mail, fax, etc., to a single email inbox. This feature is very useful for receiving a voicemail on the handset, .WAV file of the message delivered to the particular email as well as to receive an SMS notification alert. Now this suggests that the users can share as well as manage their communication in the most convenient way.
- Integration with CRM and other business applications
It is important for the businesses to identify as well as take advantage of possible efficient in a bid to be competitive in the industry. When the phone system gets integrated with the CRM, it offers features like screen-pop when looking for caller ID details, clicks to call settings, access to call settings and lot more.
- Video Calling
It is important for the phone service providers for the business telephone systems to offer integrated video calling facility to make it easy and for the possibility of face to face conversation among the teammates from any given location through HD voice desk phone.
- Administrative Portal
The feature of web-oriented administrator portal, the staff will get to have the administrative control for managing the overall communication systems in their own time that too without even racking up for the costly move, adds as well as changing fees.
So, get all the feature on your business phone and make it big for your uses. In case of any query or suggestion regarding the post, please get in touch with us below in the comment section.