As a business owner, you’re tasked with many decisions that could make or break your business. Depending on the type of business you run and the size of your business, choosing a telecom provider could do as little as giving your business the competitor’s edge in your local marketplace or it could be what makes or breaks the success of your business.
You’re probably thinking, okay, seriously, how is my business phone system selection going to help or hinder my business to that degree? Well, the answer is simple, choosing the right telecom provider could be what puts you above the rest of your competition! There’s a lot of things you should take into consideration so let’s take a closer look.
Do an Analysis
When you’re thinking about making the switch you should consider what could happen to your business if your phone system fails or ends up with some glitches. If you can place a monetary value of the loss to help your pros and cons list, that’s great. But you should also think about what will happen to your customers, your employees, and the cost of things going wrong.
Next, you should think about what your current business phone system is doing or not doing for you. Think about why you chose it to begin with and how it impressed you or let you down over time. Were there times when the system met your needs or helped you achieve certain goals or times that it fell short?
Come Up with Your Own Ideal Solution
If you’ve got goals for your business and unmet needs, that’s the perfect place to start. Come up with a phone system plan and solution that would work best for you. Think about how many connections you’ll want to have and what features you’ll want to have on each connection. Think about how many employees need certain features while others may just need some basic connections. Once you have a plan or list of what your ideal system will give you, you’ll know how best to compare telecom providers.
Compare and Shop
When you have a good idea of how many actual phones you need, how many additional connections you’ll require, and the types of features you’re interested in, you’ll be able to really compare the deals that are out there. Check out all the available service providers in your area and don’t forget to compare how each provider stacks up against the others. From purchasing the new system, installation, support, programming, changes, and beyond, make sure you account for every detail before dropping your hard-earned cash on a new system.
Streamline and Enjoy
Once you’ve made your selection and you’re settling into your new system, run a few tests and check things out. Don’t forget to take notes and compare how your system fares over the next few months, you’ll want to iron out the kinks with your provider and make sure that your system is all that you need. After that, there’s nothing to do but streamline and enjoy your new business phone system.